NATEK Service Desk
Connect your Service Desk account to the mobile application. Easily manage your issues.
Service Desk has become a vital tool for many organizations to manage business services. Incident/problem/change management and asset tracking has become a major problem for organizations. NATEK SERVICE DESK is a software designed to solve these problems, which has a critical role in increasing the efficiency and effectiveness of services. Services provided by IT departments have a critical role in increasing satisfaction of end-users. Improving the quality of services has become a major concern for organizations. In addition to these problems administering the system and satisfying user requirements are becoming harder. Business processes are increasingly dependent on IT infrastructure with higher complexity.
In the process of managing these difficulties, IT units are expected to satisfy new quality requirements. NATEK SERVICE DESK provides a solution to organizations enabling them satisfy their service management needs.
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Edit request’s category, groups, contacts and status.
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View request’s messages.
Create new messages to the requests.
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Change web service address.